Single user is forwarded to voicemail

Diskutiere Single user is forwarded to voicemail im Office Forum im Bereich Microsoft Community Fragen; Hello There, We are using Skype for Business in a business environment with office 365 and own skype configuration servers. Now there is a very...

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20.09.2016
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Hello There,

We are using Skype for Business in a business environment with office 365 and own skype configuration servers.

Now there is a very strange thing going on between two users.

When user 1 calls user 2 he always gets the voicemail. No matter if user 2 is available or not.

I was beside him and tried with my own Skype 4 Business client and could talk to user 2.

We are using Windows 10 and Android phones for people on the go like logistics.

So I checked relationship status in both Skype 4 Business clients if someone blocked the other but its set to colleges.

So actually I don't see a reason why it shouldn't work like for everyone else.

How is it that user 1 never reaches user 2 but always gets his voicemail?

Thanks for your help.

Renggli Helpdesk
 
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Single user is forwarded to voicemail

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